Terms and Conditions

Last Updated: June 2026

Welcome to Intex Shop. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. General Information

Intex Shop provides swimming pool products, pool accessories, swimming gear, inflatable pools, above-ground pools, and related products through our online store.

We reserve the right to modify, update, or discontinue any part of our website, products, or services at any time without prior notice.

2. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or have the consent of a parent or legal guardian.

• The information you provide is accurate and complete.

• You will use the website only for lawful purposes.

3. Products and Pricing

We strive to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that all information is error-free and reserve the right to:

• Correct pricing errors

• Modify product information

• Update product availability

• Cancel orders affected by errors

Prices are listed in U.S. Dollars (USD) unless otherwise stated.

4. Orders and Acceptance

All orders are subject to review and acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

• Product unavailability

• Suspected fraud

• Incorrect pricing or product information

• Violation of these Terms and Conditions

An order confirmation email does not constitute final acceptance of your order.

5. Payment Methods

We currently accept the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

By submitting payment information, you represent that you are authorized to use the selected payment method.

All payments must be successfully authorized before an order can be processed and shipped.

6. Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Processing times may be extended during holidays, peak shopping periods, inventory verification, or other unforeseen circumstances.

7. Shipping Policy

Shipping Regions

We ship to customers worldwide except for:

• Certain regions in Asia

• Remote or restricted delivery areas

• Locations where shipping services are unavailable

We reserve the right to decline orders to destinations that cannot be reliably serviced.

Standard Shipping

• Carrier: DHL or FedEx

• Delivery Time: Approximately 10–15 business days after shipment

• Shipping Fee: $12.95

Free Shipping

• Carrier: EMS

• Delivery Time: Approximately 15–25 business days after shipment

• Available for orders totaling $50 or more

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by customs clearance, weather conditions, carrier disruptions, public holidays, or other events beyond our reasonable control.

8. Returns and Exchanges

Customers may request a return within 15 days of receiving their order.

To qualify for a return:

• The item must be unused and in its original condition.

• Original packaging and accessories must be included.

• Proof of purchase may be required.

Returned items that do not meet these requirements may be rejected.

For detailed return instructions, customers should contact our customer support team before returning any merchandise.

9. Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider and financial institution.

Original shipping charges are generally non-refundable unless required by applicable law or if the return is due to our error.

10. Intellectual Property

All content on this website, including but not limited to:

• Text

• Images

• Logos

• Graphics

• Product descriptions

• Website design

is the property of Intex Shop or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Activities

Users may not:

• Use the website for unlawful purposes.

• Interfere with website security or functionality.

• Attempt unauthorized access to systems or data.

• Transmit malicious software or harmful code.

• Engage in fraudulent activities.

Violation of these terms may result in suspension or termination of access to our services.

12. Limitation of Liability

To the fullest extent permitted by law, Intex Shop shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of data

• Business interruption

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

13. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

We make no warranties, express or implied, regarding:

• Product suitability

• Website availability

• Accuracy of information

• Uninterrupted operation

except where required by applicable law.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable laws without regard to conflict of law principles.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts.

15. Changes to These Terms

We reserve the right to update or revise these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website after updates are posted constitutes acceptance of the revised terms.

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

Intex Shop
2519 W 5th St, Los Angeles, CA 90057, USA

Email: support@intex-shop.com

We will be happy to assist you with any inquiries regarding our policies, products, or services.