Privacy policy

Privacy Policy

Last Updated: June 2026

Welcome to Intex Shop. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full name
Email address
Shipping address
Billing address
Phone number
Payment-related information
Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of access
Referral sources
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Provide customer support
Communicate regarding orders and inquiries
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications when permitted by law

3. Payment Processing

We support secure payments through trusted payment providers, including:

Visa
MasterCard
JCB
PayPal

We do not store complete payment card details on our servers. Payment information is processed securely by authorized third-party payment processors.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance user experience
Support marketing and advertising activities

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Shipping and logistics providers
Payment processors
Website hosting and technology service providers
Marketing service providers
Legal authorities when required by law

All third-party service providers are required to protect your information and use it only for legitimate business purposes.

6. International Data Transfers

Because we serve customers globally (except certain regions in Asia and remote areas), your information may be transferred to and processed in countries outside your place of residence.

We take reasonable measures to ensure that personal data remains protected during such transfers.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer service
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements

When information is no longer needed, it will be securely deleted or anonymized.

8. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect personal information from:

Unauthorized access
Disclosure
Alteration
Misuse
Loss or destruction

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of your data

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.